Delivering A World Class Customer Experience

WE DELIVER BEST SUPPORT

World Class Support & Services tailored to meet your Business challenges

As a Genesys Gold Partner we provide end-to-end solutions

WE INVEST TO deliver expertise

Kaptec are a unique solutions service provider with Customer Experience at its core.

Do More With Less

Our Asterisks based Solutions are feature rich

& Work In Harmony With Your Existing Infrastructure

FOR OVER A DECADE

WE DELIVER RESULTS

For Hundreds of Avaya Businesses Worldwide

Kaptec Cloud Solutions

Cloud Solutions Providing Features

That propel Your Business Forward

Design Implementation & MORE

Let Our Team Partner With You

To Deliver Technology That Enhances Your Bussiness

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Our Services

We specialise in delivering technology solutions and integration ensuring your business realises its potential and provides your clients an exceptional customer experience.

Global

Unified Communications

Contact Centre

Cloud

Our Strategic Partners

Working together to integrate, innovate and inspire!

Focused on Excellence – Powered by Relationship

We are technology solution experts with experience of delivering and supporting complex Unified Communications solutions for organisations including HP, Avaya, Vodafone, Paddy Power, Capita NG Bailey and Jersey Telecom. Our credentials in this area are world-class. Whatever your needs and ambitions are we are here to help you achieve them.

Your Technology Solutions Expert

Services and Support where you can choose the blend that’s right for you. Our professional team views every interaction as an opportunity to delight the customer and exceed expectations.

Delivering a great customer experience

Our Customer Assurance separates the best from the rest - and, one of the important criteria you should use when making your supplier choices.

OUR PARTNERS & REVIEWS

BMR/Slendertone has been working together with Kaptec since 2008. Kaptec deliver a great level of support to our valued customers globally. We have found Kaptec are always ready to adapt to our needs. As a medical device company we demand a high level of support for our customers, and Kaptec delivers on this consistently

Bio Medical Research

Customer Fulfillment Manager
We were searching out a Service Desk partner that matched our organisational people culture together with the requirements for flexibility, and we found this in Kaptec. They recognises the need to balance formal SLA with such flexibility that is hooked into a really proactive approach of Continual Service Improvement

First Names Group

IT Director
Our Partners

Ireland (CORPORATE HQ)

Kaptec Contact Centre Services Limited, Kaptec House, Moneen Road, Castlebar, Co. Mayo, Ireland.

T: +353 (0) 94 9048900 F: +353 (0) 94 9048910

info@kaptec.com

Prague, Czech Republic

Cube4 Elements s.r.o. Kodaňská 1441/46 Vršovice 101 00 Praha 10

T: +420 776 875 331

info@cube4elements.com

UK

Kaptec Telecom Services, 49 London Road, Maidstone, Kent, ME16 8JE T: + 44 (0)16 222 333 44

info@kaptec.com

Registered Address

Corner Oak 1 Homer Road, Solihull West Midlands B91 3QG

info@kaptec.com

kaptec,inc

We are technology solution experts with experience of delivering and supporting complex Unified Communications solutions for organisations including HP, Avaya, Vodafone, Paddy Power, Capita NG Bailey and Jersey Telecom. Our credentials in this area are world-class. Whatever your needs and ambitions are we are here to help you achieve them.

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