For organisations that require greater service level assurance and availability management, Assured Services allows you to re-assign resources to key business priorities. Our team of Communications experts becomes part of your internal support team, focusing on maximising the benefits for your end-users.
Assured Services provides all of the features of Essential and Standard Support but is underpinned by set of integrated Voice and Data software tools that allow us to manage the tasks associated with your infrastructure. This toolset can cover everything from procurement, installation, repair and removal.
You don’t have to use all the tools, but can pick and choose the ones that suit your business; however the combined use of the tools provides you with a platform to improve Service Availability, standardise processes, reduce costs and is designed to meet your changing needs.