Business Telephony & Unified Communications
The traditional PBX systems gained popularity when companies realized that, to efficiently handle constantly increasing call volumes, a premise based communication system was in order. PBX systems made voice communication cost-effective and efficient.
PBX’s have evolved significantly during the past several decades, and will continue to do so.
Today, many organizations are planning to, or making the switch to UC platforms from legacy and unsupported systems. While these workhorses have served users well over the years, high maintenance costs, the inability to add many more phones and the lack of modern-day communication features is driving many organizations to switch to UC.