Our Training Services are based on advanced technology from the industry’s leading manufacturers.

Our focus is to ensure that we always provide you with the best levels of service and quality training every time.

Service in Detail:
We provide comprehensive courses that cover all aspects of telephony administration and can be run alongside modules on telephone etiquette and other telephone skills. The material for each schedule is conveyed in a tried and tested format, led by one or more of our experienced trainers as required.

Courses can be taken on site or at a designated training centre. Clients with specific training needs may, in conjunction with one of our senior consultants, create bespoke courses that meet their particular business requirements. Initial training may be followed up periodically with refresher and advanced courses.

Kaptec prides itself in providing innovative support propositions to our clients and to underpin this, we have developed our training and development program to provide genuine insight and skills to your business.

We work in partnership with our clients and are committed to finding exactly the right programme to meet the needs of each individual client. Our aim is to provide a full package of training services that deliver an exceptional experience.

Kaptec understands the importance of quality end user training in today’s fast- paced and changing technological environment. Every effort is made to ensure that all our training services run smoothly.

Our continuing success revolves around a fast and efficient service coupled with competitive pricing.

We focus on our flexibility and the importance of being user-friendly.


focussed on excellence – powered by relationship

“......a partner that matched our organisational people culture together with the requirements for flexibility” ... IT Director First Names Group.