Cube4 Wallboard is a powerful, flexible and easy to use solution for showing contact centre statistics at a glance. It helps Agents and Supervisors to quickly see what is happening in their contact centre environment.
The Cube4 Wallboard displays real time information with clear threshold breach indicators. This web application can run on a wide range of delivery platforms i.e. large screens, Agent and Supervisor PCs, laptops and tablets giving you flexibility and convenience. It is compatible with many versions of
Avaya Communication Manager (from version 4 to 6.3) Cube4 Wallboard shows your contact centre’s real time statistics, allowing you to provide an efficient customer experience and help minimise cost through effective staff and queue management
What do you need?
Kaptec Wallboard backend works with both Windows and Linux operating systems and can be deployed in VMWare.
Pre defined front end templates works with all main stream browsers.
Minimal software and hardware requirements:
• Windows Server 2003 or Linux (CentOS, Debian)
• 8GB RAM
• 80GB HDD