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Our Customers

OUR CUSTOMERS

you are central 

to everything we do

CONTACT US

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The Kaptec approach as a managed service provider

Our Approach as a Managed Service Provider

At Kaptec we listen to our customer’s needs, their user’s needs and deliver IT support, infrastructures and systems, that are fast, reliable and highly interactive. Understanding your business challenges is a key element of developing a manged IT service that ensures your business growth. Our key objective is to find a flexible and scaleable IT Infrastructure that works for you and your business.

Our customers needs are central to everything we do. Our Expert Team of IT Consultants listen to our clients needs and their specific industry requirements. This allows us to develop tailored packages to suit exactly what your business requires. We take particular care in clients existing infrastructure design, and look at optimising this for the efficient delivery of core business services. We work with industry partners in Ireland and across the globe to deliver IT solutions that are focused around flexibility and scalability. Focusing on delivering the highest standard of customer care means our customers can spend more time on their core business and let us look after the rest!

Our multi lingual global service desk is open 24/7/365 so you can rest assured that when you need the support the expert team at Kaptec are always on hand securing your business and it’s performance 24/7/365.

Don’t take out word for it, below is what some of our customers have said about their experience with Kaptec.

“BMR / S”BMR/Slendertone has been working together with Kaptec since 2008. Kaptec deliver a great level of support to our valued customers globally. We have found Kaptec are always ready to adapt to our needs. As a medical device company we demand a high level of support for our customers, and Kaptec delivers on this consistently”

BIO MEDICAL RESEARCH
Customer Fulfillment Manager
BIO Medicarl Research Logo 300x85 - Our Customers
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“We were searching out a Service Desk partner that matched our organisational people culture together with the requirements for flexibility, and we found this in Kaptec. They recognises the need to balance formal SLA with such flexibility that is hooked into a really proactive approach of Continual Service Improvement”

FIRST NAMES GROUP
IT DIRECTOR
First Names Group - Our Customers
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